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The personalised solution for your Insurance benefits
Bay Union Assist App, a powerful technology solution to manage life’s little curve balls.
By utilising design thinking and functional excellence, we have developed a powerful technology solution to manage life’s little curve balls! This handy and innovative App will ensure that your family always has a trusted provider for all Emergency events, and the ideal solution to keeping them safe and connected.
It's Simple. It's Versatile. It's Powerful.
Bay Union Assist App is a simple to use mobile solution that keeps you and your Family in direct contact with us, 24 hours a day, 365...no matter the emergency!
The powerful platform ensures seamless connection between you in emergency situations and highly trained Case Managers, via a Live Chat feature and the 24 hour Total Care function. Our Case Managers will have access to verified personal, asset and location data, to provide a hassle free experience from start to finish.
Download our App from the links provided or go to
your App Store and search for Bay Union Assist App
Follow these steps to activate your account and login
Our easy to activate Bay Union Assist App will have you Live and Online in no time. Providing you with a hassle free experience from start to finish.
If your cellphone number changes please contact our 24 Hour helpline so that we can update your new number.
Get all this and more by downloading
Bay Union Assist App today
Roadside Assist
We provide assistance in the event of an emergency on the road. Including accident towing, minor roadside repairs, fuel assistance and flat tyres.
Home Assist (Personal)
When a crisis hits your home, we’ll send an appropriate repairer to the rescue at your specified location.
Office Assist (Commercial)
In the event of an office emergency, we will arrange for an appropriate repairer to address the problem at one nominated address.
Home Safe Chauffeur
We provide driving services when you are not able to do so responsibly. The services include 2 drivers to get you and your vehicle home in safe means.
Accident Assist
In the event of a road accident, we provide you with the tools to submit the details and photos from your incident while at the scene.